Customer focus and flexibility:
we are available to intervene promptly to guarantee maximum satisfaction of our customers, adapting promptly to their needs.
Reliability:
our word is our commitment, supported by the solidity of our organization, accompanied by maximum transparency in our services.
Product Traceability:
we equip all our vehicles with an advanced satellite control system; this allows us to guarantee maximum traceability and safety during the transport of the products.
Safety:
safety is a top priority; we strictly comply with road and work safety regulations, ensuring a safe working environment for our employees and suppliers. Our practice often includes the presence of two drivers during transport, thus ensuring a primary level of safety and punctuality.
Ethics, transparency and loyalty:
we operate with integrity, respecting the principles of legality, transparency, fairness and loyalty; we are committed to maintaining high ethical standards, both inside and outside our company.
Continuous pursuit of excellence:
we are constantly looking for excellence in our services; we are open to change, attentive to technological innovations, to offer increasingly effective solutions to our customers.
Workplace well-being and professional growth:
we invest in the growth and development of our team, careful to offer a welcoming and stimulating work environment.
Attention to the driving staff:
at Villatrans, in addition to ensuring the safety of transport conditions, we pay special attention to the well-being and training of our driving staff. Our team of drivers is essential to providing a reliable and quality service to our customers. We ensure that the staff is adequately trained and supported to handle any situation during the journey. Their safety and health are top priorities, and we offer continuous support and 24/7 assistance if needed.
At the heart of an efficient logistics and transport system, the human contribution is crucial. Our philosophy is based on the careful selection of passionate people aligned to our values, to create a working environment where progress is collective and personal ambitions can be fully realised.
In the context of refrigerated transport, careful organisation is crucial in order to plan all steps precisely, ensuring that operations are synchronised with the loading and unloading of goods.
In addition to the in-house logistics staff, responsible for the proper storage of products and efficient loading and unloading, and the drivers, with in-depth knowledge of safety regulations and transport procedures, it is important to emphasise the role of the company's 24-hour on-call team. This team is ready to handle any unforeseen events during transport, intervening promptly to solve any problems and ensure uninterrupted deliveries.
